Terms & Conditions

This website is operated by Baby turns Blue - Registration #84269138800024 - Head office address: 4 Rue du Heaume 60300 Senlis - FRANCE.

Throughout the site, the terms “we”, “us” and “our” refer to Baby turns Blue. Baby turns Blue offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.

Before placing an order on Baby turns Blue, please read all available information regarding orders processing, delivery methods, import duties & taxes (if applicable depending on your country of delivery), exchanges and returns conditions.

Orders cannot be cancelled or modified after 24 hours.

If you need to cancel or modify your order, please contact us within 24 hours after your order validation. Past this delay, transaction fees associated with the cancellation of an order are at the charge of the Customer (usually around 6% to 8% of the total invoice value, depending on the chosen payment method at checkout), and will be deduced from the refund value.

Returns received damaged will not be accepted and will either be resent at your expense or refunded with a 50% deduction as they cannot be restocked.
Returns sent without prior contact will not be accepted.

For returns or exchanges, non-EU buyers will be provided with detailed instructions to complete the customs documents associated with their return parcels.
Baby Turns Blue will not accept any returns sent through customs incorrectly, which may incur customs charges. In such cases, Baby Turns Blue will not pay for duties or taxes.
DHL is not responsible for additional local customs delays.

The total amount of the order including VAT if applicable is visualised in the checkout page.
For products supplied to clients within the European Union, the VAT rate of the delivery country is applied.
Clients based in countries outside of the European Union will not be charged VAT at checkout, but may be subjected to duties and taxes on delivery depending on their local rules and customs regulations.
Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.

We accept multiple currencies.
We must receive payment of the whole of the price for the products that you order before your order can be accepted.
Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form, which will include your name, the order number and the total price.
The credit/debit card that is being used must be yours. All cardholders are subject to validation checks and authorisation by the card issuer.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Our products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

If a customer refuses to cover their local taxes or duties, Baby Turns Blue will issue a partial refund and deduct the following costs:
The full cost of the initial DHL shipment, without our participation
Packaging fees
Administrative fees incurred
A penalty of 50% of the value of the product(s) in the shipment, which will be destroyed at customs

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

All material and content contained on the site other than uploaded content and including, but not limited to graphics, images, logos, articles, videos, animations, audio and digital clips, photographs, illustrations, icons, the compilation of all content on the site, are the property of Baby turns Blue and/or third parties and are protected by international laws. All trademarks, service marks, trade names and all other intellectual property are owned and/or controlled by and are proprietary to Baby turns Blue and/or third parties. No material from the site other than your posted content to which you possess the relevant rights may be copied, reproduced, republished, uploaded, posted, transmitted, distributed or otherwise used in any way.

Feel free to contact us on our form if you wish to use any of our content.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Questions regarding the Terms and Conditions should be sent to hello@babyturnsblue.com